Unable to modify searchservice_table.xml within the 'cxs_table_search' UI macro


Description

Certain users may request to have an editable version of 'searchservice_table.xml' used within the UI Macro 'cxs_table_search' in order to update it.

Release or Environment

All releases

Cause

The cxs_table_search UI macro has a protection policy on it, and searchservice_table.xml is located on the backend database.

Resolution

The cxs_table_search UI macro has a protection policy on it, which needs to be disabled by someone with Maint access (ServiceNow), if a customer needs to edit it.  If customers would like to modify searchservice_table.xml, they cannot do so as the record is not stored within the instance, but instead on the backend.  Users may attempt to create a UI macro by the same name and customize that way, but please bear in mind that this method is unsupported by ServiceNow Support.