Task SLAs are not refreshing on regular intervalsIssue After a request is created from record producer, the task SLA is getting attached to the record but the elapsed time and percentage values are not changing on the TASK_SLA recordReleaseNew YorkCauseThe OOB Business Rule 'Calc SLAs on Display ' is customized on customer instance after the upgrade to New York Version. ResolutionWhen the Business Rule 'Calc SLAs on Display' is reverted to OOB, able to see the TASK_SLA table field values updating on every refresh on the record.