Incident card information is not presented in Connect Support chat after incident creationIssue In a Connect Support chat, sometimes the incident card, which displays incident information to the user, does not show in the chat after an agent uses the 'create incident' chat action.ReleaseAll releasesCauseThis can occur when the 'Create Incident' chat action has been modified.ResolutionCheck to see if the "Create Incident" connect action has been customized. Import the out-of-box version to correct the issue.