Embedded list on UI16 form doesn't render anything on Agent Workspace - Known Error

Embedded list on UI16 form doesn't render anything on Agent Workspace Description Embedded list on UI16 form doesn't render anything on Agent Workspace

Steps to Reproduce

1. Open Madrid or New York instance in UI16. 2. Open any active incident record and switch to form view "Workspace". 3. On the header, go to "Configure > Form Layout" and create a new form section in this view called "Time Worked". 4. Add "Time Worked -> Task" in this form section and click "Save".

Open this incident record on workspace and scroll down to this form section "Time Worked", you will notice that it renders nothing (unlike in UI16)

Workaround After carefully considering the severity and frequency of the issue, and risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support . Embedded lists are not supported on Agent Workspace.