Workflow notification does not display fields from record producerDescriptionEmail not sending to users defined in the custom field in the record producerCauseWorkflow is triggered using a script in the record producer. To start workflow, null is passed as parameter instead of current.ResolutionChange the script fromwf.startFlow(wfId,null,workflowName,vars);towf.startFlow(wfId,current,workflowName,vars);Additional InformationWorkflow - startFlow(String workflowId, GlideRecord current, String operation, Array vars)Starts a specified workflow. See script include WorkflowScheduler and Business Rule "Start Workflow" on table sc_req_item for examples of use. https://docs.servicenow.com/csh?topicname=c_Workflow_api.html&version=latest#r_WF-startFlow_String_GR_S_A