Multiple carts are being created for users in sc_cart tableIssue We are finding many users that have multiple shopping carts. One with the name Default and 1 or more with a name such as cart_[some guid number] . Some of the non-Default carts have items and some don't . The ones that have stranded items are causing notifications to users that they have pending items in their cart to which they can't see because when they login they are associated with their default cart. Cause"glide.sc.checkout.twostep" is set to true.ResolutionUsually, every time when a user orders an item a default shopping cart is used. Every user has a default cart by using which they can order the items."glide.sc.checkout.twostep" is the system property that is used to enable two-step checkout process. This property is enabled to give access to the user to modify the "requested for" field for the RITM by creating a temporary cart.When the user tries to order an item a temporary cart is created with sc_cat followed by temporary sys_id and when the order is not placed for any reason then the temporary cart is not deleted as the order was not processed. Based on the page where the user failed to proceed the cart the contents of the carts are displayed.In order to avoid this and use only default cart "glide.sc.checkout.twostep" system property must be turned to false. In general, from London this property is set to default false. This change might not be carried in your instance when you have upgraded from Jakarta or Kingston to London.