Data lookup rule doesn't get triggered after applying a template - Known Error

Data lookup rule doesn't get triggered after applying a template Description There are multiple data lookup in Incident form (Assignment Lookup & Priority Lookup) and these lookups seem to be not working together properly while applying a template

i.e. Priority Lookup Data Lookup rule doesn't get triggered via templates if one of the Matcher Fields in Assignment Lookup has a higher position in the created template than the Matcher Fields in Priority Lookup

Steps to Reproduce

1- Login to OOB Istanbul/Jakarta instance 2- Open/create an incident record. (i.e. Impact=3, Urgency=3, as a result Priority equals to 5) 3- Create a template including Category, Impact and Urgenct fields (in this order) i.e. Category=software, Impact=1, Urgency=1 4- Apply the created template

Actual result: The Priority field doesn't get updated. The value stays as 5 Expected result: The Priority field should be updated. The value should be 1

Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.