How to remove the sn_hr_sp.esc_admin role from the admin roleIssue Attempting to remove the sn_hr_sp.esc_admin role from the admin role fails. Using the Edit option on the Contains Roles related list does not actually remove the role. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } MadridCause This occurs because sn_hr_sp.esc_admin is a scoped role that can only be modified within the Human Resources: Service Portal application scope. The admin role exists in the global scope, and the Edit option on the Contains Roles related list is only available — and functional — when operating within the correct scope. Attempting the removal from the global scope fails silently. Resolution . Make sure you have both the admin role and the sn_hr_sp.esc_admin role explicitly assigned to yourself. The sn_hr_sp.esc_admin role should not be inherited. Otherwise, you could lock yourself out of the 'Human Resources: Service Portal' scope. If that happens contact support to give you the role again.Switch your application scope to 'Human Resources: Service Portal'Navigate to the 'admin' roleIn the 'Contains Roles' related list select 'sn_hr_sp.esc_admin'Under 'Actions on selected rows' click deleteConfirm the deletion.