Users with sn_hr.basic or admin role are unable to update fields on HR Case record from form view



When a user with admin or a user with sn_hr.basic role tries to update short description (or any other field to which they have write access), saving or updating the form does not reflect the changes made.


Any supported release


Restricted Caller Access for the Update and Save UI Actions for Short Description field on sn_hr_core_case table with Status as Invalidated


Change the Status from Invalidated to Allowed

Additional Information

Updating from list doesn't go through these UI actions restrictions. So the issue does not happen from list view.

Links to the related documentation :