Requests created from Walk-up Interaction Records is not getting related/mapped to Interaction(IMS) recordDescriptionRequests created from Walk-up Interaction Records is not getting related/mapped to Interaction(IMS) record Steps to Reproduce Log into out of the box instanceNavigate to Interaction ➔ "Active" interactionsOpen any WIP'd interactionClick on "Create Request" related linkIt will redirects to the Service Catalog PageOpen any catalog item and Submit any requestVerify the mapping of interaction with RequestCause"Use Cart Layout" field is set as false for the catalog item. Open the catalog item used while creating the request and check if "Use Cart Layout" field is set as false. If "Use Cart Layout" is set as false, when we try to create a request from a task, the request will not get associate with the task.ResolutionRecommend to set "Use Cart Layout" field as True in the catalog item