[Orchestration] Custom/AD related activities may fail with an error "input variable password is not password2 type" - Support and Troubleshooting

[Orchestration] Custom/AD related activities may fail with an error "input variable password is not password2 type" Issue  Symptoms Sometimes we may see some errors like below within Orchestration related activities especially AD-related or custom activities.

input variable password is not password2 type Release Any release.

Environment All

Cause This issue occurs when there is a mismatch between the passing variable and the input variable. For example when we try to pass a plain text string variable to an input variable (of type: password) of activity then this leads to an issue.

Example :

workflow.scratchpad.xyz_variable -- String type (plain text)

Activity input variable -- Password2 type.

Resolution Option#1 :

Make sure we pass the same type as the target variable/input.

Option #2 :

Convert the variable to password2 type by encrypting the variable as below. Based on the above workflow scratchpad variable please see the code below:

Sometimes we may see some errors like below within Orchestration related activities especially AD-related or custom activities.

workflow.scratchpad.xyz_variable = new GlideEncrypter().encrypt(workflow.scratchpad.xyz_variable); // And pass the scratchpad to the activity input variable (whose type password2 type) Additional Information GlideEncrypter - Global