The unassigned incidents are displayed in Assigned Incidents Applet on Mobile Agent AppIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms The unassigned incidents are displayed in Assigned Incidents Applet on Mobile Agent App Release Madrid Cause Query condition "Assigned to is empty" is missing in data item configuration “My Groups Incidents” Resolution Navigate to Studio -> ITSM MobileClick Application List -> IncidentsClick Assigned Incidents under Group Incidents folderClick data item “My Groups Incidents”Add the following query condition: Assign to is not emptyClick Save Additional Information https://docs.servicenow.com/csh?topicname=sg-setup-mobile-admin.html&version=latest]