Hide Variables in the "Options" section of the "Ticket Fields" Service Portal widgetIssue On the "ticket" page of Service Portal, all the variables from the request are displayed in the "Options" section of the ticket fields widget.ReleaseKingston, London, MadridCauseThis is due to the individual variable(s) having the "Visible on Summaries" checkbox selected in the "Availability" tab.ResolutionIdentify the variables that you do not want to show in the widgetOpen up the variable records Click the "Availability" tabUnselect the "Visible on Summaries" box if you would like to hide it Save the variable record.Test to make sure it works