Error Message on Now Mobile app "The instance you are trying to connect to does not support this mobile app"Issue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> In the Now Mobile app, you get the following error message: "The instance you are trying to connect to does not support this mobile app" ReleaseMadrid and pre-MadridCauseConnecting to a Madrid (and prior) instance with the Now Mobile app.ResolutionThe "Now Mobile" app is only compatible with New York instances. You can use the "ServiceNow Agent" app to connect to Madrid instances.Related LinksServiceNow Agent app https://apps.apple.com/us/app/servicenow-agent/id1446951408