Vendor portal going to content_redirect page instead of /vdpIssue When user logs in to VDP portal, it redirect to 'https://<your-instance>.service-now.com/contect_redirect.do' Causecontent_redirect page is blocking the access for the userResolutionAdd a read ACL for content_redirect page and then gave snc_internal and snc_external role which resolves the issue. Creating an ACL for the content_redirect page will resolve the issue for snc_internal and snc_external