"Authorization_IdentityNotFound" error Upon Running "SAM - Import User Subscriptions" JobIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms Microsoft Office 365 Cloud License Management has been set up as documented: Set up Microsoft Office 365 Cloud License Management but throws an error in the system logs when running the "SAM - Import User Subscriptions" job: SAM:SampO365Admin: Unhandled exception for profile : 011d2db01b867b00ee510d43cd4bcb41 : Error: { "error": { "code": "Authorization_IdentityNotFound", "message": "The identity of the calling application could not be established.", "innerError": { "request-id": "42f6011f-a096-4446-b819-b56e5fd7040a", "date": "2019-06-19T19:58:39" } } }: no thrown error Release Madrid Cause Microsoft no longer supports procedure 1 described in the documentation. Resolution Follow procedure 2 from the mentioned documentation page Set up Microsoft Office 365 Cloud License Management To register an application for Office 365 in the Microsoft Azure portal, navigate to Microsoft Azure App registrations (Preview).