applyTemplate() function for child templates creating new parent Record - Support and Troubleshooting

applyTemplate() function for child templates creating new parent Record Issue  Symptoms ApplyTemplate() function on RITMs that have "Next Related Child Template / Next Related Template" is creating a new RITM and a catalog task instead of creating a catalog task on existing RITM.

Resolution This is an expected behavior.

When using applyTemplate with a template that has one or more child templates, the system creates the parent record before applying the child templates. This behavior ensures that any references or dot-walked fields from the child record to the parent have a valid target.

For example, if a template for the Change Request table has a child template for the Change Task table, applying the Change Request template inserts a Change Request record into the database. It assigns this record as the Change request for the Change Task record, then applies the child template to the Change Task record.

Additional Information Read more about applyTemplate() here - Scripted templates