Unable to see requests with "My Requests" widget in Service PortalIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms Unable to see requests with "My Requests" widget in Service Portal Release Madrid and on wards Cause Missing entries in application module "My Request Filter" under Catalog Administration. The "My Requests" widget (with ID my-requests-v2) functions based on the filter conditions and display settings configured in "My Request Filter" application module. Resolution Navigate to application module "My Request Filter" under Catalog Administration on a working instanceRight click All -> Open new windowRight click the context menu -> Export -> XMLImport the XML file to the instance in question Additional Information https://docs.servicenow.com/csh?topicname=configure-my-requests.html&version=latest