Oracle Options [samp_oracle_options] faiil to get updated with Discovery - Support and Troubleshooting

Oracle Options [samp_oracle_options] faiil to get updated with Discovery Issue The Oracle options [samp_oracle_options] table is empty even though Discovery was successful on Unix/Windows devices.

Release Software Asset Management Professional for Oracle is active.

Cause The patterns Oracle DB On Unix / Oracle DB On Windows have an extension step "Oracle option extension for Unix" and "Oracle option extension for Windows" respectively to gather information regarding Oracle options for Unix/Windows devices.

This step would be added to the patterns once the plugin "Software asset Management Professional for Oracle" is activated.

Resolution Verify if these patterns are triggered and if the required data is gathered from the extension step.

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