Unable to delete On-call schedule span from the edit span option.


Description

Symptoms


  • Unable to delete coverage spans
  • Delete UI action is missing from edit span

Cause


Field 'Form button' set to false.

Resolution


Navigate to the UI action at the link below in GLOBAL domain:

<Instance name>/nav_to.do?uri=sys_ui_action.do?sys_id=57dc4c970a0a0b3400f8f0538d3faf94

The field 'Form button' is set to false. Set this to active by checking the select box.