SP Edit Function FreezingIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms Open an Service Portal page in the Page Designer. 1) When editing a widget by clicking the "pencil" button, the widget instance does not load and the page is frozen. 2) Observe errors in the system log "SPWidget:SCSS portalId is null (id: vfd1f4ec347730200ba13a5554ee490c0 portalId: null): no thrown error" Release Only tested in Madrid Cause There are widget instances on the Service Portal page which do not have an associated widget. The widget instance records are corrupted. Resolution Removing the widget instances record.