Real time widgets on responsive dashboards are not showing the real time data updates for records that are created via emails. - Support and Troubleshooting

Real time widgets on responsive dashboards are not showing the real time data updates for records that are created via emails. Description  Symptoms Real time widgets on responsive dashboards are not showing the real time data updates for records that are created via emails.

Cause The inbound email actions return null for isValid on current object.

Resolution Upgrade to Madrid Patch 3 or change the inbound email action script code to add the following line in the beginning of the script.

current.initialize();