SP Widget (Business Services Status) does not display RED (!) unless the Outage has an end date - Known Error

SP Widget (Business Services Status) does not display RED (!) unless the Outage has an end date Description SP Widget (Business Services Status) does not display RED (!) unless the Outage has an end date.

Steps to Reproduce

1. Proceed to [cmdb_ci_outage] table 2. Create an outage with no end date

Notice if there is no End Date populated then no (!) outage indication will appear in /sp?id=services_status

Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

As a workaround, an admin can clone the "Business Services Status" widget and change this line in the server script:

out.addQuery("end", ">=", gs.daysAgoStart(i));

to this:

out.addQuery("end", ">=", gs.daysAgoStart(i)).addOrCondition("end", "");