SLA is not getting attached when an incident is createdIssue SLA is not getting attached when an incident is created.CauseThere is an ACL defined on 'incident' table which contains a variable named 'global' that caused this issue.ResolutionChange the variable name from "global" to some other valid name.Related LinksSimilar to 'global', variables with name 'gr' should not be used. Not just inside ACL, in other places as well.