Guided Tours will not start; the 'Play' and 'Preview' buttons do not launch guided toursIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms After creating a Guided Tour and opening the guided tour designer, the 'Preview' or 'Play' button will open a new tab but the Guided Tour will not start. No introduction dialogs, and no callout boxes will appear. Release Madrid Cause The cause may be that the sys_property com.glide.embedded.help.enabled is turned off (value = false). Resolution To use Guided Tour features, it is advised to turn on (value = true) this system property.