Unable to find/see the custom fields in the field list while creating Breakdown Source in Performance Analytics - Support and Troubleshooting

Unable to find/see the custom fields in the field list while creating Breakdown Source in Performance Analytics Issue  Unable to find/see the custom fields in the field list while creating Breakdown Source in Performance Analytics.

Release ALL

Cause Go to any table and create a custom field of any type other than a 'Reference' type Navigate to breakdown sources and try to create a new breakdown source Select that table in which you have created a field of type other than a 'Reference' type Try to select that custom field in the Field list. You won't be able to find that field. Only the sys_id or reference fields are selectable as the field in the breakdown source.

Resolution So now test with the following steps and then you will be able to see the custom field in the field list while creating Breakdown Source

Go to the same table and the newly created custom field Change the type of the field to type 'Reference' Now go and try to create a Breakdown Source by selecting the same Facts table In the field list, you will now be able to see the custom field (type 'Reference')

Related Links For more information, you can go through the below community link

https://community.servicenow.com/community?id=community_question&sys_id=aa81ee9edbf0f788200f0b55ca96196e