Survey, when taken from portal "Not Applicable" option doesn't render for non English Languages - Known Error

Survey, when taken from portal "Not Applicable" option doesn't render for non English Languages Description When you take a survey on portal, the "Not Applicable" option is not visible in non-english languages This is happening only if we take the survey from portal.

Steps to Reproduce

Test the issue in an instance with another language installed other than English (e.g German) Set the system property to "sn_portal_surveys.sp_survey.email_redirection" to true Navigate to Survey > View Surveys Create a new Survey > Save Click on Survey Designer and add a question of type "Numeric Scale" In the settings of the Numeric Scale question, make sure to check "Allow not applicable" Save and Publish the survey Assign the survey to a user say 'system administrator' by clicking on "Assign Survey" button From the "View Survey Link" under Related links of the Survey Page, copy the Survey Link. example: https://instancename.service-now.com/sp?id=take_survey&type_id= Impersonate the user to whom survey has been assigned (system administrator in this case) Take the survey by hitting the survey url copied above You will see that in English the "Not Applicable" option is visible. Now switch the language to non-english example: German Retake the survey Issue : The "Not Applicable" option is not visible in non-english language

Workaround Open Script Include "SPSurveyAPI" (/nav_to.do?uri=sys_script_include.do?sys_id=5c2bd381c3331200e44574e1c1d3aee4) Change the lines of code from line 532 as below: //var allowNA = gr.getDisplayValue('metric.allow_not_applicable') == 'true'; //Line 532 var allowNA = !!gr.metric.allow_not_applicable === true; this.allowNA = allowNA; //this.readOnly = gr.getDisplayValue('metric.read_only') == 'true'; this.readOnly = !! gr.metric.read_only === true;

Please find the screenshot for reference.

This issue is Fixed in Paris.