Related list does not load intermittently due to CI relations formatter on the form



The related list does not load when the form is loaded on Internet Explorer 11


London, Madrid


The issue happened due to the CI relations formatter configured in the form section. In large networks, a list of related CIs might be excessively long, which can slow performance when a CI form is rendered.



Please configure the below three properties as mentioned in the below document based on the organizational requirement and best practice (which would be the default values of these properties )

CI relations formatter


Additional Information

Also please note that it is good to use the new CI relations formatter and not the Legacy CI relations formatter.