The Attach button in Contextual Search results do not embed article link in the work Additional Comments or Work NotesIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> When the 'Attach' button is clicked from the Contextual Search result, instead of embedding the knowledge article URL, just the following text is added (this is just an example): Knowledge article KB0010006: How to read your payslip CauseThis is due to the system property (glide.ui.security.allow_codetag) value being set to false.ResolutionTo enable embedding of knowledge article link into the work notes or Additional comments, follow these steps: Make sure that the 'KB attachment' field is set to 'Embed link to article' within the Contextual Search Table Configuration, to do this: Login as Admin Navigate to Contextual Search ==> Table Configurations, then click on the relevant table record. On the form look for the 'KB attachment' field and select the option (Embed link to article) Navigate to System Properties ==> All Properties, then search for glide.ui.security.allow_codetag, set the value to true, Save the record.