Unable to open any record in ServiceNowIssue Unable to open records in ServiceNow. Any records from the incident, change, problem or any other table. Symptoms Navigate to the platform User InterfaceType the ticket number Example: INC0000000 in global search and click enter, the search does not return any results and keeps searching infinitelySearch for the ticket INC0000000 in List view, the ticket will be listedTry to click on the number and open the ticket, the page remains blankCauseThe issue is because of having lots of audit records(sys_audit) on itResolutionDeleting the audit records for that particular record/record(s) will resolve the issue