'select user' option in manage recipient on Major Incident Communication tab is not loading any list. Issue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> The issue for this case is that 'select user' in manage recipient on Major Incident is not loading any list. The list gets stuck on the loading part. ReleaseALL SupportedCauseThis issue is caused due to an active ACL called the 'Table API' ACL blocking the users access. This ACL is inactive Out of Box. The ACL sys id is : 9ef8bc918733320025fbd1a936cb0bddResolutionGo to the ACL as a security_admin.Deactivate the ACLSave the changes.Clear the cache by typing cache.doTry to reproduce the issue. The issue must now be resolved.