Chat alert not working for some usersDescriptionChat alert not working for some users. Chat/Connect notifications When an end-user starts a chat and the agent has the Connect dashboard minimized, the end user can get three types of notifications: desktop notifications audio notifications receiving emails Those are controlled by the user preferences: connect.notifications.desktop connect.notifications.audio connect.notifications.emailCauseIf any of these are set to false in the user preference list, the user will not get that alert type.Additional InformationReview the user's browser settings/preferences.