Users with "resource_manager" are not able to remove members from resource groups. - Support and Troubleshooting

Users with "resource_manager" are not able to remove members from resource groups. Issue  A user with "resource_manager" is not able to remove members from resource groups.The groups have the pps_resource role.

Release Kingston+

Cause This works as per the platform design. With the latest update in Kingston product documentation about resource management roles,

User with resource_manager role:

-Create and update a group of type pps_resource. -Add members to a group of type pps_resource. -Update group name, group email, parent, description, manager, average daily FTE hours/hours per person day, and hourly rate.

This role cannot remove members from resource groups.

Resolution Workaround:

Create a delete ACL on sys_user_grmember table and add "resource_manager" in the role section.Then, the resource_manager will be able to remove members from the group.

Related Links https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/project-portfolio-suite-with-financials/reference/r_InstalledWithProjectPortfolioSuiteWithFinancials.html