Users with "resource_manager" are not able to remove members from resource groups.


Description

A user with "resource_manager" is not able to remove members from resource groups.The groups have the pps_resource role.

 

 

 

 

Release or Environment

Kingston+ 

Cause

This works as per the platform design. With the latest update in Kingston product documentation about resource management roles,

User with resource_manager role:

-Create and update a group of type pps_resource.
-Add members to a group of type pps_resource.
-Update group name, group email, parent, description, manager, average daily FTE hours/hours per person day, and hourly rate.

This role cannot remove members from resource groups.

 

Resolution

Workaround: 

Create a delete ACL on sys_user_grmember table and add "resource_manager" in the role section.Then, the resource_manager will be able to remove members from the group.

 

 

Additional Information

https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/project-portfolio-suite-with-financials/reference/r_InstalledWithProjectPortfolioSuiteWithFinancials.html