Notification Preferences Not Displaying in UI16 - Support and Troubleshooting

Notification Preferences Not Displaying in UI16 Issue Notification Preferences are not visible in UI16, even after enabling the glide.notification.preference.ui.enabled system property.

Cause Two system properties control the display of the Notification Preferences UI in UI16. If either is misconfigured, the preferences will not appear.

Resolution To ensure the Notification Preferences UI is displayed in UI16, set the following system properties as shown:

glide.notification.preference.ui.enabled = True

glide.notification.use_legacy_subscription_model = False

If glide.notification.use_legacy_subscription_model is set to True, the new Notification Preferences UI will be hidden, regardless of the value of glide.notification.preference.ui.enabled .

Related Links Recommended reading before enabling the legacy subscription model:

KB0679783 – Subscribable Notifications and the property glide.notification.use_legacy_subscription_model