SLA's do not attach and do not get updated when the SLA engine is running asynchronouslyIssue SLA's are not attaching and SLA's are not getting updated. The SLA engine is set to run asynchronously.ReleaseMadridCauseStarting Madrid the SLA engine uses a job called 'SLA Async Delegator' to process SLA updates asynchronously. If that job is missing then SLA's will not get created or updated. ResolutionExport the job from another instance and import it in the instance where it is missingRelated LinksThe job normally gets created when you switch the engine to run asynchronously and gets deleted when you switch the engine back to running synchronously. However if the engine is in asynchronous mode and the job is missing then switching the engine will not fix it as it won't complete the switch until all outstanding asynchronous updates have been processed and this won't happen with the job missing. That is why you need to import the job so it processes all the outstanding asynchronous updates.