Printer friendly view is cutting off text - Support and Troubleshooting

Printer friendly view is cutting off text Issue  Symptoms When viewing the printer friendly version of a form, the window has horizontal scrollbar. Text that is outside the immediate view will be cut off in the print preview and actual printed item.

Release All

Environment Printer Friendly form view

Cause This is caused by a long, unbroken string in one of the fields on the form. To identify the field causing the issue, drag the horizontal scroll bar all the way to the right and then scroll down the page. When you see the long text string causing the horizontal scroll, you have found the problem field and text. The unbroken text is treated as one long word and cannot be wrapped.

An example can be seen in the image below. Note the highlighted text is a long string of id's that contains no spaces.

Resolution Place spaces in the long, continuous text string to break it up. This will allow the printer friendly view to wrap the text.