A UI Policy is seen to be running on a field in Field watcher but the policy is not found when clicking into it from the Field Watcher - Support and Troubleshooting

A UI Policy is seen to be running on a field in Field watcher but the policy is not found when clicking into it from the Field Watcher Description  Symptoms A UI Policy is seen to be running on a field in Field watcher but the policy is not found when clicking into it from the Field Watcher.

Even looking for the policy under the UI policy table returns no results.

Release All

Cause This behavior is caused because there is a Data Policy which is being run as a UI Policy which is then recognized as a UI Policy by the field watcher. Yet, when trying to find it under UI Policies, it is not found since the data policies are stored on a separate table.

Resolution The field watcher is designed in a way that it would try to find the policy record by name in the UI Policy table if you click into it on the field watcher. If the field watcher says no records found, look for data policies applied on that table and you will be able to find the policy by name.