<h2>Export to XML does not include Variables e.g for service catalog items</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><style type="text/css"><!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --></style> <div class="margin"> <h1>Symptoms/Limitation</h1> <hr style="border-top-width: 1px; border-top-style: solid; border-top-color: #cccccc;" /> <ul style="list-style-position: inside;"><li>When Exporting to XML a record which includes Variables such as service catalog items the <strong>Variables are not exported</strong>.</li><li>Currently the <em>Export to XML</em> only includes <strong>Journal Fields</strong> and <strong>Attachments</strong> as related records.</li></ul> <h1>Release</h1> <hr style="border-top-width: 1px; border-top-style: solid; border-top-color: #cccccc;" /> <ul style="list-style-position: inside;"><li>Madrid and previous versions</li></ul> <h1>Cause</h1> <hr style="border-top-width: 1px; border-top-style: solid; border-top-color: #cccccc;" /> <ul style="list-style-position: inside;"><li>This is an Export XML limitation</li></ul> <h1>Resolution</h1> <hr style="border-top-width: 1px; border-top-style: solid; border-top-color: #cccccc;" /> <ul style="list-style-position: inside;"><li>There is no workaround available. If this is done in the context of an <strong>Export/Import</strong> from an instance to another the <strong>Variables</strong> should be <strong>recreated</strong> in the <strong>target</strong> instance.</li></ul> </div></section></div></article></div>