After "Session Timeout" on IE 11, duplicate login pop up window displays - Known Error

After "Session Timeout" on IE 11, duplicate login pop up window displays Description After "Session Timeout" on IE 11, duplicate login pop up window displays

Users can still login using the top window.

Steps to Reproduce

For the testing purpose, modify shorter session time out if needed. sys_properties > glide.ui.session_timeout:

1. Simply leave the browser window open until "Session Timeout" the login pop up window appears. 2. Wait a few minutes more, and another duplicate login pop window appears.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available..