Updates to Knowledge Article are not seen by other usersIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Updates to Knowledge Article are not seen by other users User can only see his updates Knowledge not updated Cannot see article updates CauseThe user language is invalid. The language was set to 'NUL' which is invalid The 'Text' field on kb_knowledge is a Translated HTML field, which means that there are different translations for this field, depending on the language of the editor or reader. Since 'NUL' is not a valid option for the sys_user.language, the other users were unable to read the corresponding translated KB articleResolutionSet the language of the user to a valid value Also, update the language of the records in the table [sys_translated_text] which contains the invalid language.