There is onload- client scripts which call the script-include and pre-populated the fields on the form. The fields are pre-populated for the admin user, but not working for non-admin users.
The back-end logs show the error message as "Security restrictions on script include: <Name of the Script Include>"
The non-admin user is not having access for the script include.
Need to create "Client-callable script include ACL" for the script Include with the same name of script include. Follow the below steps to create ACL
1- Type ACL on the navigator filter
2- Go To System Security -> Access Control(ACL)
3- Click New
4- Chose Type as "client_callable_script_include", Operation as "execute", Name as "<Name of the Script Include>" used and save