The business service map displays the warning icon: No active MID Server found for IP X.X.X.X due to incorrect use of MID server selection algorithm


Description

The business service map displays the warning icon instead of the load balancer CI.

The following error message is displayed: No active MID Server found for IP X.X.X.X

Release or Environment

Kingston and newer

Cause

  1. Service Mapping does not find a MID Server which matches the parameters used for selecting MID Servers for a discovery job.
  2. Service Mapping is not using the correct algorithm for its deployments.

Resolution

  1. Look into this KB0622808 - Resolving a failure to find a MID Server for an IP address and make sure the MID server meets all requirement
  2. Navigate to Service Mapping > Administration > Properties
  3. Enable the legacy algorithm for the Kingston deployment 

Additional Information