OS Values appear in blue text - Support and Troubleshooting

OS Values appear in blue text Issue  Symptoms You will see certain OS values with blue text:

Cause 1. The OS Choice Value is pointing to a specific table other than cmdb_ci_computer:

2. There is a trailing space after your Value string:

Resolution Cause 1:

1. Go to System Definition > Choice Lists

2. Select the affected OS entry

3 Set the Choice's table to cmdb_ci_computer

4. Save

5. The value will now switch to Black after a page refresh

Cause 2:

1. Go to System Definition > Choice Lists

2. Select the affected OS entry

3. Delete the trailing space after your Value String

4. Save

5. The value will now switch to Black after a page refresh

Additional Information Choice Lists