Prevent modal window from closing when clicking outsideDescriptionThis article explains how to prevent a Service Portal modal window from closing when clicking outside the modal window.Release or EnvironmentHelsinki and newerResolutionThis behavior is controlled by the backdrop property of the modal window, it needs to be set to backdrop: 'static' Examples: All of these examples are in the Client Controller section of a widget. Simple modal window function(spModal) { /* widget controller */ var c = this; spModal.open({ title: 'Sup?', backdrop: 'static' }); } Using the OOB 'widget-modal' as a wrapper if (input && input.action === "edit_item") { data.editVariablesModal = $sp.getWidget('widget-modal', { embeddedWidgetId: 'sp-variable-editor', embeddedWidgetOptions: { sys_id: input.itemID, table: "sc_cart_item", showItemTitle: true, isOrdering: true }, backdrop: 'static' // this is what you have to add }); return; }Additional InformationAngular modal-backdrop issue [stackoverflow.com]