Service portal opens index page rather then Login page for an unauthenticated user.Issue When a non-logged in user opens the Service Portal, it takes them to the 'index' page rather than the 'login' page. The default behavior of the service portal is to open the Login page(screenshot below) when a non-logged-in (unauthenticated) users try to access its URL(<<instance_name>>.service-now.com/sp). But there are possibilities, when it opens the 'index' page rather than the landing page for an unauthenticated user(screenshots below): ReleaseAll release families.CauseThe most probable cause of this issue is the "index" page set as Public=True. Since the "index" page is set as Public, it doesn't check for the Login/ Landing page and loads the "index" page.ResolutionIn order to not see this issue from happening, set landing page as the first page for Login, set "index" page to "public=false". (by going to sys_public.LIST)