How to restrict Users to have access only to the incidents assigned to their respective Assignment groupsIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Overview How to restrict Users to have access only to the incidents assigned to their respective Assignment groups Version Any General Information Restrict users via ACLs. Grant read permission to someone if the assignment group is one of their groups in the condition builder.You can even apply before query business rule for it.Please go through with this below links for more information: https://community.servicenow.com/community?id=community_question&sys_id=ef47cf29db1cdbc01dcaf3231f9619c0 https://community.servicenow.com/community?id=community_question&sys_id=81654baddbd8dbc01dcaf3231f9619e1 https://docs.servicenow.com/csh?topicname=t_DefinAnAssignRuleIncidents.html&version=latest