Software Asset Management - How to request custom software into Content Library



In an instance with the Software Asset Management Plugin, while importing the software entitlement data, sometimes you may not find the Software and the related Part number information listed in ServiceNow content library.


  • Enabling the "Software Asset Management Content Service": Software Asset Management Content Service"
  • Once you opt into the "Software Asset Management Content Service", the "Custom Part Number" records will be automatically sent to the Content team for their review.
  • Adding a custom part number: Custom Part Number"