Opening an Order Guide freezes the Service Portal


Description

Symptoms

Navigating to some order guides leads to super slow transactions freezing the service portal.

Release

ALL.

Cause

The issue was seen with service portals using the widget "SC Order Guide Deprecated" in the sc_cat_item_guide page.

Resolution

Replacing the widget "SC Order Guide Deprecated" by the new widget "SC Order Guide" in the impacted service portal page fixes the issue.