Homepages are redirecting to Service Portal or a different page instead of home.doIssue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms When viewing a home page from the dashboard, it keeps redirecting to another page, for example Service Portal. Steps to reproduce: 1. Navigate to Homepage Admin >> Pages 2. Select Portal Page under the Class or Type field. Do not need to add any dropzone to see the issue. 3. Save the page. 4. Click on View Homepage under Related Links. The home.do page will not be displayed. Instead of that, it will redirect to another page, for example /sp. Release All current supported versions. Cause The home page is using a Layout that is redirecting to the other page. Resolution Follow the steps below to fix the issue: 1. Edit the homepage 2. Modify the Form Layout and add the Layout field to the form3. Get the name of the layout assigned to the page 4. Go to Homepage Admin >> Layouts 5. Edit the layout and review the XML field. Below an example of the code that could be doing the redirect to Service Portal (/sp): <script> if(document.URL.indexOf('incident.do') == -1) window.location = '/sp/'; </script> So, remove or modify the script tag. Or, remove the layout from the home page.