Unable to Validate MID Server User account during installation (Access is denied)Issue <!-- div.margin { padding: 10px 40px 40px 30px; } table.tocTable { border: 1px solid; border-color: #e0e0e0; background-color: #fff; } .title { color: #d1232b; font-weight: normal; font-size: 28px; } h1 { color: #d1232b; font-weight: normal; font-size: 21px; margin-bottom: 5px; border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: #cccccc; } h2 { color: #646464; font-weight: bold; font-size: 18px; } h3 { color: #000000; font-weight: bold; font-size: 16px; } h4 { color: #666666; font-weight: bold; font-size: 15px; } h5 { color: #000000; font-weight: bold; font-size: 13px; } h6 { color: #000000; font-weight: bold; font-size:14px; } ul, ol { margin-left: 0; list-style-position: outside; } --> Symptoms at java.util.logging.Logger.log(Logger.java:735)at java.util.logging.Logger.doLog(Logger.java:765)at java.util.logging.Logger.log(Logger.java:788)at java.util.logging.Logger.info(Logger.java:1490)at com.service_now.mid.installer.OutputHandler.info(OutputHandler.java:41)at com.service_now.mid.installer.InstallerUI.main(InstallerUI.java:888)Logger for 'glide' has not been configured by the container, configuring now:Exception in thread "Thread-3" java.lang.ExceptionInInitializerErrorat com.snc.core_automation_common.logging.LoggerImpl.info(LoggerImpl.java:45)at com.service_now.mid.services.Config.loadConfigFile(Config.java:166)at com.service_now.mid.services.Config.init(Config.java:182)at com.service_now.mid.installer.InstallerController.callForMoreTests(InstallerController.java:101)at com.service_now.mid.installer.InstallerController.testConfiguration(InstallerController.java:82)at com.service_now.mid.installer.InstallerUI$ConnectionTester.run(InstallerUI.java:1075)at java.lang.Thread.run(Thread.java:748)Caused by: java.io.FileNotFoundException: .\logs\mid_installer.log.0.1 (Access is denied)at java.io.FileOutputStream.open0(Native Method)at java.io.FileOutputStream.open(FileOutputStream.java:270)at java.io.FileOutputStream.<init>(FileOutputStream.java:213)at java.io.FileOutputStream.<init>(FileOutputStream.java:133)at java.util.logging.FileHandler.open(FileHandler.java:210)at java.util.logging.FileHandler.openFiles(FileHandler.java:536)at java.util.logging.FileHandler.<init>(FileHandler.java:263)at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)at java.lang.reflect.Constructor.newInstance(Constructor.java:423)at java.lang.Class.newInstance(Class.java:442)at com.glide.util.Log.configureHandlersIfNoneExist(Log.java:74)at com.glide.util.Log.adjustHandlers(Log.java:56)at com.glide.util.Log.<clinit>(Log.java:48)... 7 more Release Kingston, All Environment Windows Cause Caused by: java.io.FileNotFoundException: .\logs\mid_installer.log.0.1 (Access is denied) The user that trying to install the mid server service does not have full right to the mid server files. You can try to edit the config.xml file manual and try to save it. You will receive an access denied message. Resolution Make sure the user that's installing the mid server service has rights to edit the config files. You can login to the mid server using an administrator equivalent account and run the installer.